Customer Care Center

I see an unrecognized charge from Race IT on my bank statement


Race IT processes online registrations for endurance events, such as 5Ks, 10Ks, marathons, etc. For all events that use our system, charges will say Raceit and the event code name, followed by our 10 digit support phone number. The charge may also reference Virginia, as this is where our offices are located.

If you're still concerned, please don't hesitate to contact us and we'll be happy to check it out. To help us investigate the charge, please have the following information available:

- Date the charge posted to your account
- Description of the charge as shown on your statement
- Amount of the charge
- Last four digits of the credit card

**Race IT will NEVER ask for your full credit card number**

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