Customer Care Center

The system is not accepting my credit card

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You should receive a message detailing why your payment is not being processed. Please make the requested changes and try again.

If you are getting the message that your card is declined, it could be for one of the following reasons:
- Card number and/or expiration date was entered incorrectly
- Card has expired
- Card is over its limit
- It is a gift card or pre-paid card (which we currently do not accept)

Please double check the information that was entered and try again or use a different credit card.

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