Customer Care Center

How do I complete the events that are listed as Incomplete on the My Events page?

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You will need to go back to the actual registration page for the event and choose the profile from the drop-down menu that you would like to complete and pay for.

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Comments

  • Avatar
    Debra Dryer

    This is getting really frustrating. With no real answers, I am going to miss the deadline for the price hike. I started a registration Friday for San Antonio RnR Half Marathon. It kept looping me out with an error that I thought was fixed, but it kept giving me an error message. Long story short, I contacted tech support. Their answer was useless bc it was suggesting something I had already tried. I replied to explain that and get another suggestion, with no response. So, now it's Sunday, the deadline, and y'all aren't open. Anyone out there that can help me get registered? And, I can't even tell if I have a RaceIt account to have a My Events page to try any other options.

    Debra Dryer
    debradryer@aol.com
    ddryer@fairfieldnodal.com
    7135986663

  • Avatar
    Debra Dryer

    Oh, it's telling me there is already a registration for me, but I cannot find or access said registration to complete. Grrr!!!

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